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Why should I avoid using Cheapoair for my travel bookings?

**Third-Party Booking Risks**: When using third-party travel sites like Cheapoair, you often lose some control over your booking.

Airlines typically prioritize direct customers for customer service, meaning resolving issues can be significantly more complicated for third-party bookings.

**Investment in Customer Service**: Airlines invest heavily in their customer service infrastructure.

When you book through a third-party site, you may be directed to call centers that are less equipped to handle specific airline policies, leading to longer wait times and frustration.

**Cancellation and Refund Policies**: Many users report difficulties in obtaining refunds through Cheapoair due to the complex nature of third-party bookings.

Airlines generally have clear cancellation policies that are more straightforward than those of third-party agencies.

**Change Fees**: Changing a flight booked through Cheapoair can incur hefty fees, often more than the cost of a new ticket.

Airlines frequently charge change fees too, but they may offer more flexibility to direct customers.

**Hidden Fees and Last-Minute Charges**: Many third-party booking sites, including Cheapoair, may not clearly disclose additional fees until after the booking is confirmed.

This can lead to a final price that is significantly higher than initially advertised.

**Bait-and-Switch Pricing**: Some users report that the prices displayed on Cheapoair can change suddenly during the booking process, a tactic often referred to as bait-and-switch.

This can lead to confusion and dissatisfaction.

**Inaccurate Information**: There are frequent claims that Cheapoair provides incorrect flight information, including flight times and layovers, which can lead to missed connections and other travel disruptions.

**Limited Flight Options**: While Cheapoair may present as having numerous options, they often do not include all available flights, especially those from low-cost carriers that do not partner with third-party sites, potentially limiting your choices.

**Lack of Immediate Confirmation**: When booking through Cheapoair, initial confirmation may take longer than expected.

This delay can cause anxiety, especially for last-minute travel.

**Frequent System Errors**: Users often report technical glitches when booking flights through Cheapoair, such as the site freezing or crashing, which can lead to lost reservations or double bookings.

**Poor Customer Reviews**: Many travelers share negative experiences on platforms like Reddit or travel forums, citing poor customer service and unhelpful responses when they encounter problems, which can be demoralizing during travel emergencies.

**Lack of Accountability**: When issues arise, Cheapoair may pass the responsibility back to the airline, leaving travelers without immediate support or solutions, as they often do not have direct access to the airline's reservation system.

**Frequent Price Discrepancies**: Users have noted that the prices provided by Cheapoair may not accurately reflect the total cost, especially when considering taxes and fees, which can lead to unexpected expenses.

**Customer Service Accessibility**: Some travelers have found that contacting Cheapoair's customer service can be time-consuming, with long wait times compared to airlines, which can be crucial during travel emergencies.

**Limited Control Over Itinerary Changes**: If an itinerary needs to be changed, travelers using Cheapoair may find themselves constrained by the agency's policies rather than having the flexibility provided by the airline itself.

**Booking Errors and Miscommunications**: There are numerous reports of booking errors when using Cheapoair, including incorrect passenger names or flight dates, which can result in significant complications at the airport.

**Potential for Overbooking**: Airlines may overbook flights, and when this occurs, those booked through third-party agencies might face greater challenges in securing a seat on a subsequent flight compared to direct customers.

**Complicated Rewards Programs**: Mileage or rewards programs can be more complicated when booking through third-party sites, as not all airlines offer credit for flights booked through agents, reducing the benefits of frequent flyer programs.

**Inconsistent Customer Support Training**: Customer service representatives at Cheapoair may not be as well-trained on airline policies, leading to inconsistent advice and confusion for travelers trying to resolve issues.

**Increased Stress During Travel**: The cumulative effect of the difficulties associated with using third-party sites like Cheapoair can increase stress for travelers, impacting their overall travel experience, especially in high-pressure situations such as flight cancellations or delays.

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