AI Flight Refunds: Get Your Compensation Fast and Hassle-Free with Advanced Technology (Get started for free)
What should I do if my flight was delayed by 45 hours and how can I file a compensation claim?
Under EU Regulation EC 261/2004, passengers may be entitled to compensation of up to €600 for flight delays over 3 hours, provided the delay was not due to extraordinary circumstances.
For domestic flights in some regions, the compensation rules can vary widely, so passengers should check the specific airline's policy as well as local regulations.
The compensation amount depends on the flight distance - €250 for flights under 1,500 km, €400 for flights between 1,500-3,500 km, and €600 for flights over 3,500 km.
To claim compensation, passengers typically need to provide flight details, evidence of the delay, and follow the airline's claims process, often via an online form or customer service.
If the initial claim is rejected, passengers have the right to appeal and seek assistance from national enforcement bodies or consumer protection agencies.
Using third-party services that specialize in handling flight compensation claims can be beneficial, as they are familiar with the process and may increase the chances of a successful claim.
Passengers are entitled to care and assistance from the airline during long delays, including meals, refreshments, and hotel accommodations if an overnight stay is required.
The airline's obligation to provide care and assistance is separate from the compensation claim, and passengers should not have to choose between the two.
Extraordinary circumstances that may exempt the airline from compensation include severe weather conditions, political unrest, or air traffic control restrictions, but the airline must still provide care and assistance.
Passengers should always document the details of the delay, including the length, reason provided by the airline, and any expenses incurred, to strengthen their compensation claim.
In some regions, passengers may also be entitled to additional compensation for missed connections or consequential damages, such as hotel bookings or event tickets.
The time limit to file a compensation claim can vary, so passengers should check the specific airline's policy and submit their claim as soon as possible.
Airlines are required to provide clear information to passengers about their rights and the compensation claim process, either at the airport or on their website.
In the case of a canceled flight, passengers may have the option to choose between a refund or re-routing, in addition to the compensation claim.
Passengers should be aware that the airline may offer a voucher or miles as compensation, but they have the right to request a cash payment instead.
The EU's Passenger Rights Regulation applies to all flights departing from an EU airport, as well as flights arriving at an EU airport operated by an EU airline.
For flights outside the EU, passengers should check the local regulations and the airline's policy, as compensation rules can vary significantly.
In the event of a significant delay or cancellation, passengers should first try to resolve the issue directly with the airline before escalating to consumer protection agencies or legal action.
Passengers should be prepared to provide supporting documentation, such as boarding passes, receipts, and correspondence with the airline, when submitting a compensation claim.
The claims process can sometimes be complex and time-consuming, so passengers may benefit from seeking assistance from consumer advocacy groups or legal experts if their claim is denied or disputed.
AI Flight Refunds: Get Your Compensation Fast and Hassle-Free with Advanced Technology (Get started for free)